SEN member launches support service to help people navigate benefit system

Community Food Initiatives North East (CFINE) has launched its new support service, Support, Advice, Finance and Education (S.A.F.E.).

The aim of the service is to provide a holistic, person-centred support that responds to multiple and complex issues many people face in relation to securing their benefit entitlement and living on a low income. CFINE’s team of S.A.F.E. support workers are trained to support those facing financial difficulty or navigating the welfare system.

CFINE’s motto is not only to tackle poverty but to build resilience in Aberdeen, towards which the S.A.F.E. services play a crucial part. The services include support with benefits, money advice and budgeting, accessing credit union membership, crisis loan and community care grant applications. Furthermore, access to affordable fruit and vegetables and skills development training through volunteering.

The free and confidential benefits, budgeting and money advice involves checking entitlement to benefits and applying for them, dealing with issues related to benefits, such as delays, sanctions and appeals; helping to respond to issues such as rent and council tax arrears, managing money on a budget; referrals for housing and employability and energy advice.

The initiative is funded by the Fairer Aberdeen Fund and Scottish Government People and Communities Fund.


For more information and booking an appointment, please visit CFINE’s website: