IT Repair Technician

  • Oct 31, 2021
Location:Glasgow
Category: Information Technology
Type: Full Time
Salary:£20,000-£24,000

Remade Network

Remade Network was established to build a ‘repair economy’ from the ground up.

We are a social enterprise promoting, training and campaigning for reuse and repair, selling refurbished tech, and distributing devices to people who need them.

This is a grassroots network of repair social enterprises creating jobs, tackling climate change and reducing inequality.

About the Company

“Remade Network was established to build a ‘repair economy’ from the ground up.

We are a social enterprise promoting, training and campaigning for reuse and repair, selling refurbished tech, and distributing devices to people who need them.

This is a grassroots network of repair social enterprises creating jobs, tackling climate change and reducing inequality.”

Read more about the vision and values of Remade Network HERE

 
The Role

Remade Network is looking for an IT repair technician to help repair computers, laptops and tablets.

You will work across many projects carrying out repairs and refurbishments to our IT stock, assist customers with enquiries, keep excellent records, and work across all areas of the business operations. Some training will be available.

Some of the duties you will be expected to complete include:

  • Carrying out the repair and refurbishment of computers and tablets (e.g. Replacing tablet screens)
  • Troubleshooting problems and researching technical solutions
  • Sourcing parts
  • Explaining technical hardware and software repairs to customers in plain English
  • Supporting volunteers in the workplace and at external events
  • Keeping excellent records
  • Responding to customer enquiries

Contributing towards the overall sales of refurbished tech in the shop
 
Requirements

The ideal candidate will be a highly organised, efficient and adaptable individual with excellent interpersonal and communication skills. You should have strong problem-solving skills and be able to support and encourage others while prioritising your workload.

Alongside these skills you should also have experience with:

  • Laptop repair and component replacement on a variety of makes including Macs.
  • Extensive computer troubleshooting and hardware diagnostics.
  • Basic computer networking and troubleshooting.
  • Familiarity with Windows, Linux, PXE Boot.
  • Experience in an organisation (paid or voluntary) which demonstrates excellent communication and team-working skills

While not essential, it would also be beneficial if you have had: at least 2 years experience in a technical role, experience with switch mode power supply repairs, component level board repair, experience in a teaching environment or experience working in a customer-facing role.

If you have any questions about this role or the organisation please contact jobs@aai-employability.org.uk. Please do not under any circumstances contact the employer directly as doing so may negatively impact your employment opportunity.


To apply for this job please visit www.aai-employability.org.uk.


Contact Us

42 Miller Street
Glasgow
Scotland
G1 1DT
UK

mail@senscot.net

0141 280 2570

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Social Entrepreneurs Network Scotland (Senscot) is registered as a Scottish charity under Scottish Charity No. SC029210 and as a limited company under Company Registration No. SC278156. Its registered office is at 41 Miller Street, Glasgow.