Cleaner streets can give councils a lift
Clean streets and better access to services impress residents more than council tax comparisons with other areas, according to research group MORl.
A MORl report, commissioned by the Local Government Association (LGA), says education and housing improvements are not immediately associated with local authorities, even though they absorb the bulk of council budgets. It says effective communication with residents is more likely to influence their views of whether they are getting value for money.
The visible streetscene and ‘liveability’ services have a big impact on people’s perceptions of their local authority, as does the relative deprivation and diversity in an area, says the report.
What Drives Public Satisfaction with Local Government is available at www.lga.gov.uk
Source: Regeneration magazine